Privacy Policy

Last Updated: February 23, 2026

1. Introduction

Welcome to the Wayanad Hills Farmer Producer Company Limited website ("we", "our", or "us"). We are committed to protecting the privacy and security of our users, customers, and shareholder farmers. This Privacy Policy details how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on the website (such as applying to become a shareholder farmer), or otherwise when you contact us.

• Personal Contact Information: Name, email address, phone number, and physical address.
• Agricultural/Business Information: If you are applying to become a shareholder, we may collect farming details necessary to process your application securely under the SFAC guidelines.
• Automatically Collected Data: When you access our website, our servers might automatically log standard data provided by your web browser, such as your computer’s Internet Protocol (IP) address, your browser type and version, and the pages you visit.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To facilitate the onboarding process and manage the accounts of our shareholder farmers.
• To respond to user inquiries/offer support for agricultural services and bulk orders.
• To send administrative information to you, such as updates to our terms, conditions, and policies.
• To deliver targeted advertising and promotional communications regarding Wayanad Hills products, if you have opted in to receive them.

4. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share information only in the following situations:

• Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests (e.g., SFAC, Government of India regulations), a judicial proceeding, court order, or legal process.
• Trusted Service Providers: We may share data with trusted third-party vendors, service providers, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., email delivery, web hosting).

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Use of Cookies

Our website may use standard cookies and similar tracking technologies to access or store information, enhance user experience, and analyze site traffic patterns. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.

7. Contact Us

If you have questions or comments about this Privacy Policy, or if you would like to review, update, or delete the personal information we have collected from you, please contact us at: